Faq
Q1: Are you a trading company or a manufacturer?
+
-
A1: We are a professional manufacturer with over 20 years of experience in the production of fiberglass mesh and fiberglass mesh tape.
Q2: Do you accept OEM and ODM orders?
+
-
A2: Yes, we accept OEM orders. In fact, many of our current customers work with us on an OEM basis. We have also assisted a number of clients with label design, packaging artwork, and other customized branding solutions.
Q3: Can we use our own logo?
+
-
A3: Yes, and we strictly keep all customer information confidential.
Q4: Can you do our own packaging?
+
-
A4: Yes, we offer flexible packaging solutions tailored to our customers' requirements. This includes custom color boxes, printed logos and artwork, as well as specially designed carton sizes and packaging specifications. We also provide a variety of export packaging options to ensure safe transportation and meet the requirements of different markets and shipping methods.
Q5: How many different types of products your company manufactures?
+
-
A5: Our main products include fiberglass mesh with weights ranging from 50g/m² to 160g/m² and various mesh sizes, as well as self-adhesive fiberglass mesh tape with weights from 60g/m² to 160g/m² in different mesh specifications. We can also customize products according to customers' specific requirements.
Q6: When can I get the price?
+
-
A6: We can provide quotations for standard products at any time. For products with special requirements, quotations can usually be provided within one working day.
Q7: What's your MOQ?
+
-
A7: Our minimum order quantity (MOQ) is 5,000 square meters.
Q8: What is your delivery time?
+
-
A8: Our standard lead time is around 7 days.
Q9: Do you have the test and audit service?
+
-
A9: Yes. We can perform in-house quality inspections and provide inspection reports upon request. We document the inspection process with photos, keep detailed records, and prepare reports according to the customer's requirements to ensure product quality and transparency before shipment.
Q10: Do you provide samples? Are they free?
+
-
A10: Yes, we can provide free samples for quality evaluation.
Q11: Can you provide the shipping service?
+
-
A11: We accept various international trade terms, including DDU and DDP. We can recommend the most suitable shipping and delivery solution based on your specific requirements and destination.
Q12:How can we get a quote?
+
-
A12: Please send your inquiry to sales02@cnyongu.com to receive a quotation quickly.
Q13: How do you treat quality complaint?
+
-
A13: Before shipment, all finished products undergo strict quality inspections to ensure that any potential quality issues are resolved before leaving our factory. In the unlikely event of minor issues caused by transportation or other unforeseen circumstances, we will communicate with our customers promptly and provide appropriate solutions to ensure their satisfaction.
Q14: Why choose yonggu?
+
-
A14: We are a professional manufacturer with over 20 years of experience in the production of fiberglass mesh and fiberglass mesh tape. With extensive expertise in manufacturing these products, we have established a strong reputation for delivering stable quality and excellent value for money. Our customers are mainly quality-conscious buyers with strict requirements for product performance and consistency. Many of our clients conduct random inspections on bulk orders before shipment, and our products have consistently passed their quality inspections and requirements.
Q15: How about Lvdao's after-sale policy and term?
+
-
A15: Yes. We provide a one-year quality warranty for all our products. In the event of any non-human-caused quality issues during the warranty period, we will respond promptly and work with our customers to reach a satisfactory resolution. Our goal is to ensure long-term customer satisfaction and reliable product performance.
Q16: How to contact,negotiate and cooperate with YONGGU?
+
-
A16: For a quick quotation, please send your inquiry to sales02@cnyongu.com.
Q17: If I were to visit your company, which airport is closest to your company?
+
-
A17: Our factory is located in Danyang, Jiangsu Province, China, enjoying a strategic location and convenient transportation. We are approximately 30 minutes from Changzhou Benniu International Airport and about 1 hour from Nanjing Lukou International Airport. Visitors traveling from Shanghai can reach our factory in approximately 1.5 hours by high-speed rail.




